Humble Inquiry / Edgar H. Schein (2021) 

Titre : Humble Inquiry : The Gentle Art of Asking Instead of Telling Type de document : document électronique Auteurs : Edgar H. Schein, Auteur ; Peter A. Schein, Auteur Mention d'édition : Second edition, revised and expanded Editeur : Oakland, CA : Berrett-Koehler Publishers Année de publication : 2021 Importance : 192 p ISBN/ISSN/EAN : 978-1-5230-9264-2 Langues : Anglais (eng) Résumé : We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

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The Canary Code : a guide to neurodiversity, dignity and intersectional belonging at work / Ludmila N. Praslova (2024) 

Titre : The Canary Code : a guide to neurodiversity, dignity and intersectional belonging at work Type de document : texte imprimé Auteurs : Ludmila N. Praslova, Auteur Editeur : Oakland, CA : Berrett-Koehler Publishers Année de publication : 2024 Importance : 332 p ISBN/ISSN/EAN : 978-1-5230-0584-0 Langues : Anglais (eng) Résumé : Healthy systems that support talent most impacted by organizational ills—canaries in the coal mine—support everyone. Currently, despite their skills and work ethics, members of ADHD, autism, Tourette Syndrome, learning differences, and related communities face drastic barriers to hiring and advancement. In the U.S., 30-40% of neurodivergent people and 85% of autistic college graduates struggle with unemployment. Like canaries in the mine, they are impacted by issues that ultimately harm everyone. Lack of flexibility, transparency, and psychological safety excludes neurodivergent, disabled, and multiply marginalized talent—and leaves most employees stressed and disengaged. This unique book is a guide to change-making for CEOs, managers, HR leaders, and everyone who wants to contribute to building a more inclusive world. The authors’ over 25 years of experience spanning global diversity to neurodiversity leadership and extensive research on innovative practices of uniquely inclusive organizations around the world inform this books’: - Explicitly intersectional approach to (neuro)inclusion - Holistic understanding of humans and their social, cognitive, emotional, and physical differences. - Holistic approach to organizational talent practices, from creating job descriptions and recruiting to onboarding, performance management, and leadership development. - A globally inclusive approach that centers, celebrates and invites multiple voices from the neurodivergent community. - A “lead from where you are” approach to change-making. This groundbreaking book combines the lived experience with academic rigor, innovative thought leadership, and lively, accessible writing. To support different types of readers, academic, applied, and lived experience content is clearly identified, helping readers choose their own adventure.

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